Webhooks, automacoes e integration hooks

Use webhooks para enviar eventos da IAra a sistemas externos. Use regras de automacao e hooks de integracao quando estiverem habilitados para a conta.

Webhooks

curl -X POST "$BASE_URL/api/v1/accounts/$ACCOUNT_ID/webhooks" \
  -H "api_access_token: $API_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "name":"CRM Digi2B",
    "url":"https://integracoes.digi2b.com/webhooks/iara",
    "subscriptions":["conversation_created", "message_created", "contact_updated"]
  }'

Eventos comuns incluem conversation_created, conversation_status_changed, conversation_updated, message_created, message_updated, contact_created, contact_updated, webwidget_triggered, conversation_typing_on e conversation_typing_off.

Automation rules

Rotas de /automation_rules permitem listar, criar, atualizar e remover regras quando o usuario tiver permissao.

Integration hooks

Rotas de /integrations/apps e /integrations/hooks servem para integracoes suportadas na conta.

Cuidados

O endpoint receptor do webhook deve responder rapido com status 2xx. Para processamento pesado, coloque o evento em fila e responda antes.